Refund policy

The waitlist and the demo are free, so there is nothing to refund.

You can cancel your subscription at any time. You keep access until the end of the period you already paid for, and you won’t be charged again.

We don’t refund the current period or the days you don’t use.

We refund the full amount if:

• We charged you twice for the same period.
• We charged you by mistake, for example after you cancelled.

We also respect any rights the applicable law gives you, such as the right of withdrawal under the Colombian Consumer Statute (Law 1480 of 2011), where it applies.

Write to us at hola@askit.site with the email you paid with and the reason for your request. We’ll review it and reply by email.

Payments are processed by Polar, Askit’s merchant of record. If the refund applies, Polar sends it back to the same payment method. How long it takes to show up depends on your bank or card issuer.